Here are some of the more frequently asked questions for patients. If you have a question and are unable to find the information you need please feel free to call us at 703.621.4501 or contact any of our office locations and they will be happy to assist you.
Where are your offices?
Virginia Heart has nine convenient locations in Northern Virginia, plus additional diagnostic testing sites. Please find the full listing of our offices, addresses and phone numbers by visiting the Locations section.
What are your office hours?
In general, our offices are open Monday - Friday, 8:00 a.m. to 5:00 p.m. However, certain tests and procedures may be scheduled earlier in the morning. Hours by office are listed in the Locations section.
What is your inclement weather policy?
In case of a weather event where we make a decision for the safety of our staff to close our offices, you will be contacted directly if you have an appointment for that day and your appointment will be rescheduled.
What insurances do you accept?
Virginia Heart accepts most major insurance companies. We will confirm the status of our participation with your plan when you register for an appointment. For patient without insurance or uncovered services, we offer a 50% discount for paying at the time of service.
Why do I need a referral from my Primary Care Physician (PCP) for my appointment?
Most patients with an HMO insurance product need a referral from their primary care physician for covered services performed by a specialist such as a cardiologist. Please contact your insurance company, PCP, or Virginia Heart office for more information on whether or not you need a referral, or if that referral has already been received.
Why do I need to present my insurance card for every visit?
Many individuals switch insurance providers between visits, and insurance provider co-payments and coverage can change frequently. To ensure we have the most accurate information on your insurance plan, and to ensure you receive the most benefits from your coverage, we ask to see your card at every visit. This procedure also helps avoid billing and coverage errors which can result in your being billed for some normally covered charges.
Do I need a referral?
This depends on your particular insurance plan. Chances are, you will need a referral from your primary care provider for cardiovascular care. Please contact your insurance company or your primary care provider for more details.
How will I know if I have a co-payment?
Your co-payment requirements for an office visit to a specialist are likely listed on your insurance card. If not listed on your card, please call your insurance provider. Virginia Heart employees are not responsible to know the co-payment amounts for all possible insurance plans.