Virginia Heart's COVID-19 Update
Dated October 6, 2020
Virginia Heart continues to serve the needs of our community through both in-office and telemedicine appointments. We are now safely providing all outpatient diagnostic studies in our nine clinical offices and affiliated diagnostic centers. The Virginia Heart team has implemented multiple guidelines and processes to ensure the safety and health of our patients and staff while in the office. We are requiring all patients, visitors and staff to wear a face covering that covers both their nose and mouth at all times. Only one visitor per patient is permitted to enter the Virginia Heart offices.
Prior to a scheduled diagnostic procedure, your Virginia Heart care team will inform you if a COVID test is required.
Remember- stay safe, wear a mask, distance from others, wash your hands frequently and we can all protect each other and maintain the health of our community.
Virginia Heart to introduce more in-office visits
Dated June 11, 2020
Telemedicine remains a vibrant and necessary part of patient care at Virginia Heart and all health care facilities to protect the health and safety of patients, their families and staff. We are now seeing new patients and consultation patients in our offices. In-office follow up visits for our patients are available once deemed necessary by your provider.
When a patient is going to be seen in the office, we are asking patients to arrive at the time of their appointment and not to arrive early. In order to physically distance patients, we have limited the number of in-office appointments and are requesting patients do not bring any visitors with them except for translation or ADA purposes.
To further protect the safety of our patients, visitors and staff, Virginia Heart will soon be performing on-site COVID-19 rapid testing for certain in-office diagnostic tests and procedures. Patients undergoing hospital based procedures will need to have COVID testing carried out several days prior to their procedure and this will be arranged by our offices.
As always, to reduce the risk of continued transmission of COVID infection, we strongly advice everyone to always wear a mask in public, keep a safe distance from others and frequently was your hands or use hand sanitizer. Stay safe- we all need to protect each other.
Virginia Heart to Resume Diagnostic Testing and Elective Procedures
Dated April 30, 2020
In accordance with Governor Northam’s order to lift the ban on elective procedures effective April 30, 2020 at midnight, Virginia Heart will be opening all of our nine offices for outpatient diagnostic testing. Many of our patients have been unable to receive the necessary testing and treatments that their cardiologists have recommended due to this ban. Now that the ban is lifted, Virginia Heart will prioritize rescheduling patients whose diagnostic tests and procedures were postponed. These patients will receive communication from their provider’s office with additional information.
As Virginia Heart re-introduces diagnostic testing and procedures, comprehensive policies and procedures have been put into effect to protect patients and staff. These policies include screening all patients and staff before they enter the office for any potential COVID-19 risk factors. Extensive plans have been established to maintain adequate physical distancing and minimize the number of contacts the patient encounters at the office. Virginia Heart has acquired personal protective equipment (PPE) to be used for all diagnostic tests and procedures to better protect both patients and staff.
“At Virginia Heart, our primary focus during COVID-19 and always is to provide our patients with the best possible cardiovascular care in a safe and secure environment. Opening up diagnostic testing and procedures to patients will help us provide our patients the peace of mind they need that their cardiovascular care is appropriate and comprehensive.” said Dr. Warren S. Levy, President and Chief Medical Officer at Virginia Heart. “We plan to continue our successful Telehealth program while we continue to mitigate this disease through physical distancing, masking and fastidious hand hygiene. We live by our Mission statement at Virginia Heart: “To improve the health and well-being of our community by providing world-class, patient-centered cardiovascular care.”
Virginia Heart Introduces Telehealth Appointments
Dated March 27, 2020
Due to the COVID-19 pandemic, Virginia Heart is taking every precaution to protect the health and safety of our patients, their families and our staff. With guidance from our local government and healthcare systems, we, as well as most other practices in our area, are replacing in-office visits with Telehealth visits by video conferencing in an effort to decrease COVID-19 exposure. Telehealth visits are covered by Medicare and most insurances. If you require an in-office evaluation and/or testing following your telehealth visit you will still be able to come in, at the discretion of your provider.
Virginia Heart Telehealth Coordinators will be contacting you prior to your appointment with instructions on how to access the Telehealth appointment. We encourage you to enlist the help of a family member or caregiver if you are unsure of the technology requirements for a Telehealth visit. Please remember elderly patients with cardiac conditions are particularly at risk should they become infected with COVID-19, stay safe and practice social and physical distancing. We strongly discourage you from putting off this visit since there will be a significant demand once we return to regular office visits in the future.
Virginia Heart is now scheduling Telehealth appointments by FaceTime and Zoom, depending on device preference. To make a Telehealth appointment with a Virginia Heart provider, please follow either of the below steps:
1. Visit the webpage, Make An Appointment Fill out the request form for a new appointment and in the ‘Reason for your appointment’ category, select ‘other’ and write in “Telehealth”.
2. Call 703.621.4501 and ask to schedule a Telehealth appointment.
Important Information Regarding COVID-19 from Virginia Heart
Dated March 17, 2020
Information about the new coronavirus (COVID-19) is rapidly changing. At Virginia Heart we have recently adjusted our guidelines and policies to ensure the safety of our patients, their families and our staff.
Virginia Heart has implemented a symptoms-based approach to care. Any patients or staff who are exhibiting symptoms of COVID-19, which includes fever, cough, or shortness of breath cannot come to a Virginia Heart location and should reschedule their appointment. In addition, if you have been in close contact with a COVID-19 confirmed patient or reside in a nursing home or long term care facility or have traveled internationally, we are respectfully asking for you to reschedule your appointment. Unlike a hospital setting, we cannot accept acutely ill patients into our offices. Patients should expect medical screening questions and their temperature to be taken upon entry to our offices.
In order for us to still be able to serve our patients during this pandemic, we have implemented a process for existing patients to be able to request a telemedicine visit by either telephone alone, or a video and audio appointment via either a smart phone or computer. To request a telemedicine visit with a Virginia Heart provider, please either call our office at 703.621.4501 OR fill out the Request an Appointment Form (link on website) and enter “Telephone Visit” or “Video Visit” in the ‘Other’ box for the reason for appointment.
Virginia Heart is asking that all non-urgent, routine appointments be rescheduled for a later date or switched to a telemedicine Visit.
Virginia Heart intends to remain open and we will continue to treat our patients either virtually or in the office depending on the circumstance of each patient.
To better protect our patients and staff, we are requesting that all patients only bring one primary companion with them into any Virginia Heart location.
Virginia Heart is continuing to monitor the evolving situation and we will continue to follow the World Health Organization (WHO) and Center for Disease Control (CDC) for updates and directives. We have strong relationships in place at local hospitals to make sure our policies and procedures meet or exceed their guidelines along with those at WHO and CDC. The cleanliness and sterilization of our office is of the utmost importance to us with or without the threat of a virus. All of our staff members have been trained and are currently following CDC guidelines to sanitize the office before and after each patient.
Thank you for your continued trust in Virginia Heart to provide you with the very best heart care.
Our Commitment to You During COVID-19, And Always
Dated March 9, 2020
As a valued patient of Virginia Heart, we appreciate the trust you place in us and our clinical team to provide you the best cardiovascular care possible.
In the current environment, it is important for all of us to take the necessary precautions to ensure our health. That’s why I want to personally update you on the situation with COVID-19 and the necessary steps we are taking as an organization to ensure your health and safety during your visits to our practice.
Specific to the virus, we are following the World Health Organization (WHO) and the Center for Disease Control (CDC) for updates and directives. We have strong relationships in place at local hospitals to make sure our policies and procedures meet or exceed their guidelines along with those at WHO and CDC.
The cleanliness and sterilization of our office is of the utmost importance to us with or without the threat of a virus. All of our staff members have been trained and are currently following CDC guidelines to sanitize the office before and after each patient.
Please be advised that if you are experiencing any upper respiratory symptoms to include a fever or cough and have traveled internationally, or have been in contact with someone who has traveled internationally we respectfully ask you to reschedule your appointment. In general, even without other symptoms, if you have a fever for any reason, please do not come to the office, call us.
Thank you for your continued trust in Virginia Heart to provide you with the very best heart care.
In Good Health,
President & Chief Medical Officer